Michael S. Adelberg
Charles Baker LMSW, MHA, CHC
Mina Chang, Ph.D.
Gary L. Cook
Robert W. Gray, JD, LLM, MBA
Nikki Hungate, MS, MHA
Lauren Flynn Kelly
Gary Melis, RPh
Carrie Meyer, Au.D.
Henry W. Osowski
Michael S. Adelberg
Formerly, Director of Medicare Advantage Operations, CMS
Mike Adelberg leads the Healthcare Strategy Practice at Faegre Drinker Consulting. He has 25
years progressive healthcare industry and government experience in Medicare, Medicaid and
commercial health insurance. Mike spent fifteen years at the Centers for Medicare and
Medicaid Services (CMS), including concurrently serving as the director of the Insurance
Programs Group and the acting director of the Exchange Policy and Operations Group in the
Center for Consumer Information and Insurance Oversight (CCIIO) where he oversaw most of
the functions of the federally-run health insurance exchanges; serving as the Director of
Medicare Advantage Operations, where he supervised the annual cycle for review and award of
Medicare Advantage bids and contracts, developed CMS’s operational policy, and led the
monitoring of Medicare Advantage contractors; and serving as the associate regional
administrator for Medicare operations (Chicago Region) and the director of education and
assistance programs. Mike gained private sector experience as vice president of product
development and government affairs for the Universal American Corporation, a multi-state
health insurer which operated Medicare Advantage and Medicaid health plans (subsequently
acquired by Wellcare).
He has also led or co-led health policy studies published in Health Affairs and The American Journal of Managed Care. Mike speaks and publishes frequently on healthcare topics and has served on numerous advisory committees. He’s been quoted in the Washington Post, New York Times, Modern Healthcare, NPR, and other leading media. In his spare time, Mike is an author. He’s written three novels, a history book, several scholarly journal articles, and over sixty book reviews.
Saeed founded Decision Point with the mission of improving health plan clinical, financial and operational performance through informed, data-driven predictions on strategic decisions. He has more than 25 years of health information technology experience, with a track record of developing innovative approaches to solve complex business problems. He has held key senior management positions at Eliza Corporation, Ingenix (currently Optum), IHCIS and ProVentive, where led high- performing teams focused creative uses of technology for practical problem-solving. Saeed is a graduate of The Johns Hopkins University with a BA in Economics.
With over 25 years in sales leadership, Larry is an expert on sales, marketing & retention in
the Medicare field. He has worked for both large state-wide plans as well as smaller
regional plans. He takes pride in helping others reach their goals and enjoys working in an
industry that assists people access health care.
Larry is married to Sue and has three daughters who have all received their bachelor’s degrees. Larry is a UCLA graduate who loves college athletics and eating. He is a self- certified grill master.
Charles Baker LMSW, MHA, CHC
Charles Baker LMSW, MHA, CHC is the Medicare Compliance Officer for Priority Health in Grand Rapids Michigan. Charles holds a Master’s Degree in Social Work and a Master’s Degree in Healthcare Administration from the University of Minnesota. Charles has held multiple position in healthcare operations management and compliance. Positions of note are East Regional Manager for Physical Medicine and Rehab and the John Nasseff Neuroscience Center for Allina Health in Saint Paul Minnesota, Practice Manager for the Browning Claytor Health Center FQHC for Mercy Health in Grand Rapids Michigan and currently as the Medicare Compliance Officer for Priority Health in Grand Rapids Michigan. Charles’ also previously served as adjunct faculty with University of Detroit Mercy teaching Population Health and Epidemiology.
Ashley Bloxham is the Executive Client Director at ThomasARTS (TA), an agency specializing
in health care marketing and advertising. In her current role, she is a key member of the
agency leadership team, leading client relations, business growth, marketing strategy, and
media. While at TA, Ashley has lead work with the national health care brands, VSP, Aetna
and Cigna, as well as regional brands, such as PacificSource Health Plans, University of Utah
Health Plans, Florida Blue and Medica.
Ashley is passionate about healthcare marketing and has built a career of over 20 years supporting clients in everything from setting strategic vision to executional delivery of integrated marketing plans and transformational initiatives. Ashley joined TA in 2012, prior to which, she served in sales positions for RR Donnelley and Boston Scientific, earning several sales excellence awards during her tenure. She holds bachelor’s degrees from Utah State University in Biology and Psychology.
Tim has 15+ years of Medicare sales, marketing and product experience. Tim’s health
care career began at CVS Health where he worked in various marketing and product
development roles including five years supporting SilverScript Insurance Company’s
Medicare Part D plans. In 2011, Tim joined Blue Cross Blue Shield of Arizona and was
responsible for the overall product development and management of Government
Programs, including Medicare Advantage, Medicare Supplement and Medicare Part D. In
addition to his in-depth knowledge of Medicare, Tim has experience with launching new
plans and products, service area expansion, plan and network contraction, market
assessment and overall business development.
Tim joined Deft Research in 2016 and brings industry knowledge and firsthand experiences to the company. Since then he has provided in-depth knowledge of all health insurance lines of business to Deft clients.
Bill Carstarphen is head of Medicare Growth at Peerfit, leading sales for Peerfit Move, their over-65 product. He is a healthcare industry professional with extensive experience in sales, marketing, product management, product development, and product launches. He spent nearly twenty years in the health plan sector, eighteen of which with Florida Blue. Bill headed up sales for Healthways/SilverSneakers Fitness program for eleven years and led the Health Plan Fitness Sales team for American Specialty Health (Silver&Fit, Active&Fit). Bill’s experience in both the health plan sector and fitness provider sector allows him to provide unique insights and perspectives to prospective and current clients and partners.
Mina Chang, Ph.D.
Dr. Chang currently leads Ohio Department of Aging’s Analytics & Compliance division, using
business intelligence to improve statewide delivery of long-term services and supports.
She is an accomplished leader and trusted advisor in large healthcare, public health, and human service delivery systems for a wide span of governments and national markets. Mostly recently, she was a senior executive and VP for Bethesda LC, a prominent long-term care provider on disabilities. She led all aspects of quality, training, and COVID response for its 3,000 employees nationwide.
She was formerly an assistant health commissioner for the New York City, one of the world’s largest health organizations. She led her team to improve health insurance and safety net services for all New Yorkers. She previously held various operations and quality leadership roles for the State of Ohio to improve access to and quality of care for more than three million Ohioans.
Dr. Chang is a frequent speaker at key industry forums and has served as a subject matter expert at MACPAC, SAMHSA, and CHCS. She earned her Ph.D. and Master of Public Administration from the Ohio State University.
Gary L. Cook
Mr. Cook has broad-based management experience and success at the strategic and operational
levels in both non-profit and for-profit (Fortune 500) business sectors. At Direction Home Akron
Canton, he has been responsible for the development and oversight of many new and innovative
service areas and business lines. He has been instrumental in the development of formal business
collaborations with Managed-Care Organizations (MCO) to provide comprehensive care
management of both acute care and long-term care. This move to private sector partnerships has
allowed Direction Home Akron Canton to expand long-term care management and other
supportive services (the social determinants of health) to MCO members of all ages with physical
or behavioral disabilities.
Mr. Cook was honored for his lifetime achievements with the 27th annual Judge Harold K. Stubbs Humanitarian Award. The humanitarian award is named in memory of Judge Harold K. Stubbs and recognizes individuals who have made outstanding contributions in areas of social action, government, business, medicine, and law. In addition, Mr. Cook was awarded the 2018 Outstanding Gerontologist Award by the Coordinating Council of the Institute for Lifespan Development and Gerontology at the University of Akron for outstanding contributions to the field of aging.
Talia Duany is a healthcare executive with over 17 years of managed care experience.
During most of her time in the industry, Talia has served in various roles managing
members in the stand-alone Prescription Drug Plan space including, compliance, strategy,
operations, retention and sales and marketing. In her current role at Wellcare, Talia
manages over 4M Prescription Drug Plan lives and serves as a leader within the PDP
Talia holds a Juris Doctor from the University of Denver and a Bachelor’s degree from the University of Florida. In her free time Talia enjoys traveling, snowboarding and going on adventures with her two young children.
Archie Dey leads the Consumer Experience and Insights efforts at SCAN. In his current role, Archie
leads the strategic planning, design and implementation of initiatives which drives Member
Satisfaction, Net Promoter Score and Retention. In addition, Archie leads the Consumer Insights
function which uses qualitative and advanced analytic approaches to understand user’s unmet
Prior to SCAN, Archie has been a management consultant specializing in Strategy and Operations in Health Industry with focus on Consumer Experience.
As Vice President, Medicare Sales and Account Management, Michael Gonzales is responsible for
overseeing the day-to-day delivery, oversight and growth of the Medicare lines of business. He and
his team partner with managed care organizations, Medicare thought leaders and health plan
clinical staff to provide medically tailored meals to individuals managing a chronic condition,
recuperating at home, or desiring independent living.
Prior to joining Mom’s Meals, Michael gained over 20 years of healthcare leadership experience across several Fortune 20 organizations. His journey in healthcare began in the U.S. military as a Navy Corpsman, where he served on active duty from 1998–2006. After serving his country, Michael went on to lead regional and national sales teams at McKesson Corporation, CVS Caremark and UnitedHealth Group.
Michael is currently completing his Master’s degree in management and leadership from Western Governors University. He holds a Bachelor’s degree in health science from Trident University and is a first-generation college graduate.
Michael has been a member of the American Legion and Veterans of Foreign Wars of the United States since 2008. He is also a long-time supporter of the North Carolina Coalition on Aging, whose mission is to improve the quality of life for older adults through collective advocacy, education and public policy work.
Robert W. Gray, JD, LLM, MBA
Robert Gray is the Chief Executive Officer of Insurety Capital, a private equity backed specialty finance company serving Medicare agencies and distributors. Bob’s 30 year career as a business and legal executive leader includes roles as SVP Business and Legal Affairs, General Counsel, Chief Operating Officer and President serving industry leading organizations in business and consumer finance, digital marketing, business consulting and private equity firms. Bob earned his law degree, cum laude, his Master of Laws, ERISA and Tax, magna cum laude, and his MBA, Accounting and Financial Management, summa cum laude, from the University of Illinois. While in law school, he was an editor on the law review, chaired the ERISA Symposium and was the Best Oral Advocate at the National Tax Championship. He is a published legal scholar on diverse legal topics including commercial leases, fraud and consumer fraud in the marketplace, and constitutional law. Bob gives back to the community through service as a legislative advocate for JDRF, attorney for the ABA Military Pro Bono project and Pine View Association, a non-profit supporting gifted education.
Nikki Hungate, MS, MHA
Nikki Hungate, a long-time resident of the Western New York region, currently serves as the Senior
Leader of Medicare & Government Programs Product Strategy at MVP Health Care. Utilizing the 17
years of experience in the health plan industry she is accountable for leading a team of product
innovators that create and deliver a suite of high-quality government products that address the
needs of the community in a customer-centric fashion, placing emphasis on those populations that
are most vulnerable and underserved.
Nikki holds a Bachelor and Master of Science in Health Administration from Roberts Wesleyan College. She is currently a doctoral candidate at the University of Charleston in the Executive Leadership program. Nikki has a passion for sharing knowledge, and also serves as an adjunct professor in the health sciences degree programs at Monroe Community College and Roberts Wesleyan College. In her free time, she volunteers as fundraising coordinator for the local Vietnam Veterans of America chapter in Rochester, NY.
Naomi Irvin is a California native who relocated to North Carolina in 2006. She earned her undergraduate degree and MBA with a Marketing Certificate from East Carolina University (ECU). With over a decade of health insurance experience, Naomi currently leads a team of Compliance Consultants within the Sales, Marketing and Communications division of Blue Cross and Blue Shield of North Carolina. Her focus is balancing business objectives with compliance requirements.
Mr. Jensen is Vice President for Independent Care Health Plan (iCare) in Milwaukee, Wisconsin.
Independent Care is a licensed Wisconsin insurer serving special needs individuals through a
Medicaid SSI MCO, a Medicare Advantage Special Needs Plan (MA-SNP) and a Fully-Integrated Dual
Eligible SNP (FIDESNP).
Mr. Jensen is responsible for all of iCare's sales, marketing, public relations and new business development activities. Mr. Jensen reports to iCare's President and CEO.
Previously, Mr. Jensen was Corporate Strategy and Compliance Officer for Group Health Cooperative of South Central Wisconsin, a staff-model HMO consistently ranked among NCQA's top ten nationally. Throughout his career, Mr. Jensen has developed many commercial and government-sponsored managed care products. Mr. Jensen began his career in advertising, working on national brands such as Famous Footwear, Mercury Marine and Miller-Coors.
Mr. Jensen holds an MBA in marketing and a BA in journalism from the University of Wisconsin – Madison. He participates in workgroups and studies sponsored by the National Health Policy Group's SNP Alliance, the Center for Health Care Strategies, the National Quality Forum and the National Committee on Quality Assurance.
Lauren Flynn Kelly
Lauren Flynn Kelly is a managing editor with AIS Health, an MMIT company, where she has been covering health business issues ranging from drug benefits and specialty pharmacy to managed Medicare and Medicaid for the past 15 years. She served as editor of AIS Health’s Drug Benefit News (the predecessor to RADAR on Drug Benefits) from 2004 to 2005 and again from 2011 to 2016, and now manages RADAR on Medicare Advantage (formerly Medicare Advantage News). Lauren graduated from Vassar College with a B.A. in English.
Mr. Kuhn brings twenty-five years of experience in finance and strategic growth, with a background spanning health insurance, health systems, private-equity backed healthcare, pharmaceuticals, real estate, and financial services. Having spent the last decade split between corporate roles and consulting in both payers and providers, he brings a unique health care delivery focus to clients and has been an executive on both sides driving growth and performance.
Susan McMaster serves as Vice President, Enterprise Marketing and Communications at
PacificSource Health Plans. In her role, she oversees the Advertising, Marketing, Public
Relations, and corporate websites for all lines of business, including Individual & Family,
Employer Group coverage, Medicare, and Medicaid.
Susan joined PacificSource Health Plans in 2016, bringing with her over 20 years of experience in the health insurance marketing field with expertise in advertising, brand management, and sales enablement. She holds a Master’s degree from the University of San Diego and a Bachelor’s from Pitzer College.
PacificSource Health Plans is an independent, not-for-profit community health plan serving the Northwest. Founded in 1933, PacificSource offers health coverage in Oregon, Idaho, Montana, and Washington.
Gary Melis, RPh
Gary Melis is a Clinical Pharmacist for the past six years at Network Health, a local health insurance
provider in Northeast and Southeast Wisconsin. He is currently one of two pharmacists involved
making MTM calls in-house. His responsibilities also involve NCQA, pharmacy appeals, P&T
Committee, Member and Provider relations.
Gary’s also has experience as pharmacy manager for a national long term care company, pharmacy manager for retail pharmacy chain, and Pharmacy Director for a National Health Care provider. He has also been a pharmacy instructor at local medical college family practice clinic.
As chief health services officer and executive vice president at American Specialty Health
(ASH), Dr. Douglas Metz oversees corporate quality improvement, clinical services
management, health services and outcomes research, clinical quality management and
health quality improvement, wellness quality assurance, health affairs, health guideline
and policy development, and accreditation functions of the organization. Dr. Metz is
instrumental in supporting the development of new products, research activities, and
evidence-based quality initiatives at ASH, and has been the lead health professional
supporting the development of the company’s clinical managed care, wellness, and fitness
programs. Dr Metz has served in a senior clinical management role at ASH for more than
Throughout his career, Dr. Metz has served on many health industry organization boards and committees, including over 18 years on the URAC Health Standards Committee (6 years as chairman). He has also served on the Wellness Standards Development Committee for URAC, the Outcomes Measurement Committee of the Disease Management Association of America, the Research Advisory Committee for the Health Enhancement Research Organization (HERO), the Corporate Health Improvement Program (CHIP), and the Chief Medical Officer’s Committee of America’s Health Insurance Plans (AHIP).
Dr. Metz is a frequent speaker on topics related to managed care, quality management, musculoskeletal health, and wellness, and has been a contributor to various health journals including the Journal of Occupational and Environmental Medicine, Health Affairs, Archives of Internal Medicine, and others. He has been the recipient of numerous awards, including the URAC Best Practices in Consumer Empowerment and Protection award, and the 2011 San Diego Business Journal Health Care Champion award for research and innovation.
Dr. Metz graduated from the National College of Chiropractic, Lombard, Ill., where he received a bachelor’s degree in human biology and a Doctor of Chiropractic degree.
Carrie Meyer, Au.D.
Dr. Meyer is a clinical audiologist with over 30 years of experience in diagnostic assessment of hearing loss, tinnitus, and balance dysfunction as well as hearing aid evaluation, fitting, and verification. In her role as Director of Clinical Programs, Dr. Meyer works with providers, health plans and members to optimize member hearing health outcomes by improving clinical care pathways through provider innovation, member education, and support. Dr. Meyer successfully led her team through the accreditation process and on July 1st, 2021, Amplifon Hearing Healthcare was granted full accreditation for Health Utilization Management by the Utilization Review Accreditation Committee (URAC).
Henry W. Osowski
Hank Osowski, a Founding Member of Strategic Health Group, is an experienced health
care executive and strategist who has provided leadership to commercial, Medicare and
Medicaid health plans for more than 30 years. He currently is the Managing Director of
Strategic Health Group, a new boutique strategic and financial advisory firm dedicated to
bringing seasoned leadership to enable health care organizations to succeed in a
challenging and changing environment. He is an expert in Medicare Advantage and
Medicaid long-term care strategies.
Formerly, as Senior Vice President Corporate Development, he was a key member of the senior leadership team that the company from a near death experience to an exceptionally strong financial position. He led SCAN Group's efforts to expand into seven additional California counties. Hank also led SCAN's entry into Arizona and served as the initial President of SCAN Health Plan Arizona and SCAN Long Term Care. The service area expansions represent approximately a quarter of SCAN's membership and added nearly $450 million to SCAN's revenue. He also led the organization's strategic planning efforts and initiated an innovation development regimen to seek improvements in care coordination practices and future care outcome protocols.
Prior to SCAN, Hank served as a Principal in a national health care consulting organization providing a range of strategic, financial and development services for health plans, physician groups and hospitals. He began his California career as a member of the senior management team responsible for the turnaround and financial survival of Blue Cross of California. In this capacity, Hank led the financial turnaround of the Individual and Small Group Division and provided leadership to the organization's strategic planning efforts. Earlier he served as Vice President International Operations for American Family Life Assurance Corporation where he directed the activities of the company's Canadian and European operations. In this role he directed the development of start-up operations in the United Kingdom, Germany and Italy, as well as the financial turnaround of the company's Canadian operations. Earlier, Hank also served as Director of Insurance Consulting Services for Coopers and Lybrand, a predecessor to PriceWaterhouse Coopers.
Throughout his career, he has been a frequent speaker on critical issues and challenges facing the Medicare and Medicaid programs. In 2011, Hank spoke to the Managed Medicaid Congress about principles for structuring effective long term care programs, to the Medicare Market Innovations conference about opportunities for strengthening a plan's five star quality rating and offered his strategic projections for the future of Medicare. He also spoke to a diverse health care and technology audience at the Healthcare Unbound conference about leveraging the power of technology to improve the quality of health outcomes and care interventions.
Nirnay brings deep health plan product, technology, and consulting expertise to Simplify Healthcare. He has significant experience leading go to market Medicaid and Medicare plans leveraging digital technologies to improve health plan outcomes. He engages with teams and clients to improve market competitiveness, operational excellence, increased compliance, and speed to market value propositions.
Hailing from the Motor City, Jennifer Rossbach has 20+ years of marketing experience in
automotive, financial industries and, most recently, health care, as the Strategic Marketer on
Medicare with Health Alliance Plan or HAP, a regional health plan in Michigan. Our approach to the
market is making HAP a trusted resource for healthcare; and through an omnichannel approach,
we connect with consumers to simplify a complicated subject.
When Jennifer isn’t thinking about Medicare, she volunteers her time as a Director on the Royal Oak Downtown Development Authority Board.
When she isn’t in the crush of AEP, Jennifer uses her downtime to ride her bike and knit. Jennifer is married and has two sons. She enjoys summers on the Great Lakes and is a huge sports fan rooting for her Detroit teams and the University of Michigan, her alma mater.
Todd Rau is the Director of Medicare for Indiana University Health Plans and leads the Medicare
Advantage line of business for the past 5 years. IU Health Plans is an extension of Indiana University
Health, Indiana’s only hospital system to be nationally ranked by U.S. News & World Report for 20
Rau has 29 years of experience in insurance and began his career as a broker, focusing on commercial group, individual and Medicare health sales. In 2007 he became the Regional Sales Manager for Anthem BCBS individual broker sales, and quickly transitioned to the role of Broker Sales Director for Medicare Products.
While at IU Health Plans, Rau introduced the first $0 premium plans and multiple supplemental benefit additions. A Greenwood, Indiana native, he received his bachelor’s degree from Indiana University.
As the vice president of product, marketing and community outreach, Steve Selinsky is
responsible for coordinating all sales and enrollment activities for HAP’s individual and
Medicare customers, as well as the development of HAP’s government and commercial
products. He is also responsible for all of HAP’s marketing and communications activities,
as well as the company’s community engagement, which includes sponsorships and
community partnerships in the geographic areas in which HAP does business.
Steve joined HAP in 2013, having held sales leadership positions at several major health insurers throughout his 25-year career. He served as the president of the National Association of Health Underwriters from 2010 to 2011 and was a board member and chair for NAHU’s education foundation. In 2017, Steve received the Harold R. Gordon Memorial Award from NAHU. The award is NAHU’s highest honor and recognizes him as the Health Insurance Person of the Year.
Steve is a board member and past president of the Metro Detroit Association of Health Underwriters, as well as a board member and chair of the Health Underwriters Political Action Committee (HUPAC). He also serves on the board of the Hannan Center, which is dedicated to serving the senior population, Leadership Oakland, and RISE, an association that provides quality resources for health care professionals. He previously served on the boards of Oakland Literacy Council and the Village School for Autistic Children. Steve holds a bachelor's degree from Albion College in Albion, Mich. He is also a graduate of Leadership Oakland and Leadership Detroit.
Brandon Solomon is Convey's vice president of client advisory and business development. Brandon joined Convey Health Solutions in 2018, leading all customer-facing operations for Convey’s subsidiary, Pareto Intelligence. Brandon has over 15 years of healthcare experience as a strategic advisor and partner to health plans operating government markets (MA, ACA, Medicaid). In his current role, Brandon focuses on developing strong partnerships with our Convey customers to help them attract, retain, and better manage members through strategic supplemental benefit management and advanced analytics.
David Stein is the CoFounder and Chief Operating Officer at MyHealthAngel, a tech- enabled marketing company specializing in delivering innovative customer acquisition and retention solutions to the U.S. Senior Medicare markets. Prior to his role as co-founder of MyHealthAngel, David spent ten years servicing the U.S. Senior Medicare Market as President of CareFree Health Services, Inc., an accredited Medicare provider. Under his leadership David built Carefree into one of the largest direct to consumer marketer of medical supplies to the senior community. In 2011, he founded Direct Student Aid and served as President until it was sold in 2015. In 2003 Mr. Stein co-founded China Direct, Inc. (NasdaqGM:CDII) where he took on the role of COO. Under his leadership, China Direct went from a startup to revenues of over $200 million within two years.
Gary has served in a variety of corporate healthcare leadership roles for over a decade, ranging from community hospital administration to corporate marketing and business development. Before joining the Amsive team, he spent several years overseeing the Medicare programs for a large integrated delivery network in central Texas. His experience managing the corporate marketing department for a large health system combined with the insights he gained in his role as Medicare business owner (and former client of Amsive) make him uniquely qualified to meet clients where they are and help them develop the most successful go to market strategies.
Paul Spiegler is an accomplished healthcare marketing and consumer engagement expert responsible for leading Drips’ go-to market strategies for all healthcare solutions serving payers, providers, clinical trials, and medical device companies. His experience in the healthcare industry includes senior leadership roles with Abbott Laboratories and Merkle Inc. In various marketing roles, Paul led the development of customer-centric digital strategies and multi-channel approaches to grow pharmaceutical, CPG, and medical device brand share. He also initiated peer-to-peer speaker bureaus and conducted webinars to promote industry best practices that advance its application within the medical community. As Drips enters the next era of growth and expansion, Paul helps ensure the company continues to provide 1:1 service for some of the biggest brands in the world to improve engagement rates and outcomes for their patients and clients.
Melissa Stevens is Vice President of Community Engagement and Growth at Community Health
Plan of Washington (CHPW), Washington’s only local not-for-profit Medicaid and Medicare
managed care plan.
Stevens provides strategic leadership of CHPW’s business development, marketing and member acquisition and retention activities. She oversees the company’s brand strategy and messaging.
Prior to joining CHPW, Stevens worked as a consultant, serving as Interim CMO/VP Marketing for mid-size businesses in healthcare and direct to consumer space. She also served with Group Health as the executive director of marketing to lead digital and direct marketing efforts, including inbound marketing and traditional outbound direct marketing to drive new customer acquisition for all health plan offerings, and engaging members in Group Health’s care delivery systems.
Britt Travis is Vice President of Medicare Sales of Clever Care Health Plan, a culturally sensitive health plan based in Southern California that offers a combination of advanced Western medicine and traditional Eastern medicine. Prior to joining Clever Care, Britt Travis served as West Region Vice President of Medicare Sales at Centene, where he provided strategic leadership and delivered consistent growth in MAPD, PDP, Medicare Supplement, and DSNP sales. During 2021 AEP, Britt’s sales teams added 25,000 Medicare members to Centene. Prior to Centene, Mr. Travis held key leadership roles at Molina Healthcare and Highmark. At Molina, Britt’s sales teams added over 45,000 new Medicare members. Also, during his long career, he was proud to serve as a Governor Appointee to the Colorado Small Group Reinsurance Board and serve on the Board of Directors at St. Joseph Hospital Foundation, Rocky Mountain Chapter of the Alzheimer Association, and Big Brothers and Big Sisters of Colorado. Mr. Travis earned his Bachelor of Arts degree in Political Science at Illinois Wesleyan University in Bloomington, Illinois.
Rex Wallace is a Medicare Star Ratings expert and the founding principal of Rex Wallace Consulting, LLC (RWC), a firm focused on helping Medicare Advantage health plans achieve higher Star Ratings, operational excellence, and more meaningful engagement with members, providers, and employees
Daniel Weaver is the Executive Vice President of Product Operations and Stars Strategy at NationsBenefits, with nearly 25 years of experience in Operations and Star Ratings strategy. Daniel most recently served as VP, Government Quality Programs at Gateway Health, where he led the company to its first 4.5 Star Rating and an improved Medicaid NCQA Accreditation rating. In his career, Dan has overseen the development and implementation of many analytics-driven and customer-focused programs, and he advocates for continuous improvement and operational excellence philosophies for sustained success. In his new role with NationsBenefits, Daniel will drive strategic planning, facilitate execution, oversee product financial performance, manage operational performance across all products, and ensure strong internal controls are in place to enable efficiency in the growth of the business. Daniel will also help drive prospective and retrospective investigation into quality outcomes and customer engagement across the company’s distinct benefit management programs while continuing to innovate new solutions for health plan partners focused on growth and strong quality performance.