2021 Partners

Gold Sponsors

HealthMine is the industry’s leading quality improvement solution focused on empowering people to take the right actions to improve their health. We build personalized, ongoing member engagement strategies for health plans in all lines of business that drive health actions through customized incentives and rewards, enhance member experience, and improve clinical outcomes. Unlike other solutions, HealthMine clients have transparency into real-time, actionable insights on the success of member engagement and satisfaction initiatives, as well as the ability to identify priority areas of opportunity to improve quality measures and Star Ratings.
Connect with HealthMine on LinkedIn and learn more at  www.HealthMine.comwww.HealthMine.com.

Decision Point is a member engagement management company that brings holistic predictive analytics, artificial intelligence, and actionable insights to everyday health plan decision-making. Decision Point aims to change the fundamentals of patient and provider engagement by predicting and acting on the entire member health experience; delivering informed strategies to drive sustained improvements in outcomes across satisfaction, quality, utilization, and retention domains.

ConnectureDRX has been delivering compliant solutions for 20 years. We are the market leader in Medicare shopping, quoting, enrollment and retention, providing millions of consumers every year with a simple digital experience for finding their best fit plans. We also have the largest distribution network in the Medicare industry, helping health plans, FMOs and agencies, brokers and consumers form new and lasting connections.

Our experience and expertise with therapeutic interchange, drug comparison technology and analytics allows health plans, PBMs and others to improve the customer experience by proactively connecting members to lower-cost drug options proven to increase medication adherence and elevate Star Ratings.

Contact ConnectureDRX at connecture.com, [email protected] and connect with us on LinkedIn.

Messagepoint enables business users to control the creation and management of all member communications. The Healthcare Touchpoint Exchange provides a purpose-built solution that simplifies the creation and management of regulated Medicare marketing materials (ANOC, EOC, and SB). It provides access to the framework that includes all model content, PBP data integration and benefit rules. Messagepoint provides a collaborative environment controlled by an integrated workflow that enables stakeholders to participate in a controlled experience when performing annual updates.

Messagepoint’s automation capabilities improve speed, accuracy of information, and compliance with CMS marketing guidelines. The result is reduced time and effort by as much as 70%, while reducing costs, improving quality, and gaining confidence that your plan documents are compliant.

Anderson is a full-service direct & digital marketing agency that helps companies acquire new customers, grow profitable customer relationships, and retain their best customers.

We are a group of humble marketing experts who are obsessed with helping our clients build their brands through best-in-class creative and grow their market share through a channel-agnostic approach driven by actionable data and customer insights.

We deliver superior Marketing ROI through strategies and actionable data science that inform the creative so we can connect to your consumer.

Blackhawk Network delivers branded payment solutions to meet our partners’ business objectives. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty and revenue. With a presence in 26 countries, we reliably and securely execute branded payment solutions worldwide. Join us as we shape the future of global branded payments.

Silver Sponsors

Amplifon Hearing Health Care makes it easy for health plans to provide high-quality, affordable hearing health care to their members. We do this by partnering to deliver turnkey products and services that are simple to implement and administer; customizable to meet the unique needs of each health plan; and designed to add value by improving health, reducing medical expense and delivering an exceptional member experience.

Amplifon’s dedication to quality and service excellence means health plan members have access to a large, quality nationwide network of more than 5,000 NCQA-credentialed provider locations, hundreds of hearing aid models with the latest technology from all major brands, guided support from our knowledgeable team of hearing care advocates and a comprehensive service package. As an independently owned and operated hearing benefits administrator, we are committed to serving the best interests of our partners and members. For more information, visit amplifonusa.com/healthplans

mPulse Mobile, the leader in Conversational AI solutions for the healthcare industry, drives improved health outcomes and business efficiencies by engaging individuals with tailored and meaningful dialogue. mPulse Mobile combines behavioral science, analytics and industry expertise that helps healthcare organizations activate their consumers to adopt healthy behaviors. With over a decade of experience, 100+ healthcare customers and more than 300 million conversations annually, mPulse Mobile has the data, the expertise and the solutions to drive healthy behavior change.

EnlivenHealth is the division of Omnicell that builds advanced patient engagement and communications solutions that enable retail pharmacies and health plans to improve the health outcomes of their patients, while strengthening the long-term health of their business.

Bronze Sponsors

TruHearing is a hearing aid savings program that dramatically lowers the cost of hearing healthcare for your plan and your members. TruHearing leverages direct relationships with top hearing aid manufacturers and a nationwide network of over 6,000 hearing healthcare providers to bring your members the same quality hearing aids at a fraction of the average retail price. In fact, 90% of TruHearing customers report having an improved opinion of their health plan after using our program. TruHearing offers embedded hearing aid benefit programs that can be customized to the needs of your plan as well as discount programs that are free to your health plan and come at no additional cost to members. To learn more about TruHearing visit www.truhearing.com or contact Rob Gibbs Senior Vice President, Sales & Account Management, [email protected]

Hallmark cards are custom designed for health plans and mailed to members to help close gaps. Hallmark cards are proven to increase quality scores for Stars, HEDIS®, CAHPS®, and HOS. Hallmark cards are also used to improve retention and NPS. For new member acquisition, Hallmark cards generate on average 22% more leads than clients’ established AEP and Age-In campaigns. Many clients experience higher conversion rates with leads generated from Hallmark cards. As the B2B unit of Hallmark Cards, Inc., Hallmark Business Connections leverages more than 110 years of Hallmark heritage, creativity and innovation to provide meaningful, memorable and measurable solutions that strengthen customer relationships. For case studies and information about Hallmark’s health plan offerings, visit HallmarkBusinessConnections.com/Cutomer- Experience/Health-and-Wellness or email [email protected]

Altruista Health is a HealthEdge company that delivers care management and population health management solutions that support value-based and person-centered care models. Its GuidingCare technology platform integrates care management, care coordination, and quality improvement programs through a suite of sophisticated yet easy-to-use web applications. GuidingCare® is the largest and most widely adopted platform of its kind in the United States. Founded in 2007 and headquartered in the Washington, DC, area, Altruista Health has grown into a recognized industry leader and was named twice as one of the Top Population Health Management Companies to Know by Becker’s Healthcare. Health plans and healthcare providers use GuidingCare® to transform their processes, reduce avoidable expenses, and improve patient health outcomes.

Mom’s Meals is a leading provider of fully-prepared, refrigerated meals delivered direct to homes nationwide. With programs for long-term service and support, chronic care, post-discharge care and self-pay individuals, clients have access to menus to support major health conditions and get to choose every meal, every order, to address their specific needs.

Convey Health Solutions is a specialized healthcare technology and services company that is committed to providing clients with healthcare-specific, compliant member support solutions utilizing technology, engagement, and analytics. The Company’s administrative solutions for government-sponsored health plans help to optimize member interactions, ensure compliance, and support end-to-end Medicare processes. By combining its best-in-class, built-for-purpose technology platforms with dedicated and flexible business process solutions, Convey Health Solutions creates better business results and better healthcare consumer experiences on behalf of business customers and partners.

The Company’s clients include some of the nation’s leading health insurance plans and pharmacy benefit management firms. Convey’s healthcare-focused teams help millions of Americans navigate the complex Medicare Advantage and Part D landscape. To learn more please visit www.ConveyHealthSolutions.com or contact [email protected]

NationsBenefits® is a leading supplemental benefits company that partners with managed care organizations to provide innovative healthcare solutions to drive growth, improve outcomes, reduce costs, and delight members. We surpass traditional benefit designs by taking a consultative approach to understand each valued client’s objectives, and we offer customized programs that can be targeted or scaled to engage members who have diverse needs.

Our continuum of care includes: NationsHearing®, a custom hearing aid benefit, and hearing services program that focuses on driving better outcomes to improve the quality of life and decreasing costs related to associated comorbidities of hearing loss; NationsOTC®, a CMS- compliant, over-the-counter benefits administration services to health plans seeking an affordable solution in supplemental OTC services and product fulfillment; NationsResponse®, a medical alert system that provides freedom and peace of mind while at home or miles from it with two-way connectivity and around-the-clock monitoring for added protection in the event of an emergency, powered by ADT®; and NationsCare, an optimized companion care service that connects members to the care and services needed while enabling them to maintain their independence and age in place.

With our compliance-focused infrastructure, technology, and best-in-class service delivery model, health plans can depend on our company to maximize the value-based care delivered to millions of people who deserve a better quality of life. To learn more, visit NationsBenefits.com.