Founded in 1985, Anderson Direct & Digital is one of the top direct and digital marketing agencies in the country. Vertically integrated, we offer a full range of direct, digital, and database marketing services under one roof at our Southern California facility. Our programs maximize ROI and extend brands through the true integration of online and offline tactics, including digital, direct mail, email, search, DRTV, social, and mobile.

Carrot Health is putting the consumer at the center of the US healthcare system. Our Carrot MarketView™ Healthcare Business Intelligence software platform delivers actionable business insights to health systems and health plans—who your customers are, what they want, and how best to engage them. MarketView drives customer engagement and profitable revenue growth for payers and providers, improving your decision making, market share, and growth—and the health of the communities you serve. www.carrothealth.com

Insightin Health provides a member engagement & data aggregation platform for the complete healthcare life-cycle. By centralizing all data points around the member, including communication response and social determinants of health, our AI-driven platform empowers Health Plans to increase acquisition, minimize churn, and improve measure adherence. Through rule-based decision functionality, end-to-end campaign automation, and machine learning for predictive analytics, our clients are able to generate a positive ROI while creating a truly personalized member experience.
The Insightin Health platform is a true population health management platform that provides proven results.

Decision Point is a member experience management company that brings holistic predictive analytics to everyday health plan decision-making. Our 360 Engagement Platform empowers health plans to understand and predict every facet of a member’s health experience, enabling effective targeting and impactful, holistic interventions. Decision Point aims to change the fundamentals of healthcare decision-making by predicting and acting on the entire member health experience, and delivering sustained improvements in outcomes across quality, utilization, satisfaction and retention domains. For more information about Decision Point, please visit www.decisionpointhealth.com.

Zelus is a trusted advisor to healthcare payers, insurance brokerage firms, and governmental agencies. Zelus delivers customized solutions--for operations, technical implementations, and the talent development area--that rely on performance thinking to drive business outcomes. As market dynamics change, Zelus remains committed to delivering results that are better for the consumer AND client. Our PACE program is a groundbreaking new way to ready your contact center to deliver an exceptional customer experience!

Non-Emergency Medical Transportation (NEMT) Management for Healthcare A business relationship with ALC means that healthcare organizations can focus on what they do best – providing healthcare services – without the hassle of having to manage transportation benefits. Unlike the traditional brokerage model, ALC dispatches trips directly to the driver. As a result, we can offer health plans a tremendous value proposition that is hard to ignore – a transportation/case management solution that lowers the overall cost of care, provides exceptional performance and allows for real-time reporting that begins at the member’s door- step. With ALC you have a transportation management company that shares your vision for improving the overall health and wellness of your members, which ultimately leads to happier, healthier members.

TruHearing works with 60 health plans, exclusively managing the hearing aid benefit for 35—including 13 Blues plans. We’re proud of our 100% partner retention. Our customers love the high quality service they receive with 90% reporting an improved opinion of their health plan. We offer hearing aid benefit programs that can be customized to your plan’s needs, supported by a network of 5,000 hearing healthcare professionals. To learn more, contact Eddie Maria, VP of Sales, [email protected]

RRD Healthcare works with Medicare plans to communicate more effectively with their prospects and members. On behalf of our Medicare clients we procure lists, provide data segmentation and modeling along with Age-In and AEP direct mail. We also execute broker programs including sales kits, meetings in a box and promotional items. We are committed to keeping you compliant, delivering operational efficiency and driving cost savings. For more information and case studies on how we have helped other Medicare plans, please visit www.rrdonnelley.com/healthcare

EPIC Hearing Healthcare was founded in 1997 by a panel of ear physicians and healthcare industry executives with the common goal of expanding hearing health care horizons. Today, EPIC is the largest provider of hearing insurance in the country, covering millions of commercial, Medicare, and Medicaid lives through direct contracts with national and regional health plans.

Critical Signal Technologies (CST) combines user-friendly technology with award-winning 24/7 monitoring to deliver proven remote patient monitoring solutions. CST’s solutions generate significant ROI by creating efficiencies in care/case management, preventing avoidable utilization, assisting with closing gaps in care, and addressing social determinants of health. Visit our website www.cstltl.com or call at 855-357-2139.

Tecra is the leading innovator of Cloud Based CMS compliant Customer Communications Management (CCM) software using a simple rules driven methodology that simplifies the process of member communication. CCMConnect provides , a low cost, scalable on demand tool with a powerful WYSIWYG online editor, built-in high speed composition engine that supports multi-channel communications, along with a rules based template engine providing for a clean easy to use document management experience.

NationsHearing is a hearing healthcare company that provides a comprehensive and cost- effective hearing aid and hearing services solution. By focusing on a technology-driven, outcomes-based approach for patients, health plans, partners and providers, we aim to improve the overall health of customers using hearing aids. We work with leading organizations of all types and provide customized solutions. To learn more, please visit www.nationshearing.com.

At LifeStation, we are using the latest technological innovations to exceed the needs of the rapidly growing senior population. One of the largest, privately owned medical alert service providers in the country, LifeStation owns and operates the largest UL-Listed medical monitoring center in the United States.

Our advanced technology, including our CareAssist Concierge Services, CareAlert platforms and Alexa integration, help to reduce readmissions, improve health outcomes and enhance plan member experiences across the country. By offering our full suite of service options along with our enhanced features, members get access to the things they need, without any barriers to care.

Millions of members are getting free medical alert service this year through the new health-related supplemental benefit change. What are your members doing in an emergency?
www.medicalalertbenefits.com.
800.446.3300

GoHealth is the only technology-driven, multi-channel, end-to-end consumer engagement platform that matches consumers with the right insurance plans

• For carriers, we leverage data science and deep integrations to provide highly scalable customer acquisition and retention solutions
• For consumers, we leverage our proprietary engagement platform to educate and enroll them in the right quality, affordable healthcare
• For agents, we provide industry-leading support across technology, marketing, strategy, and compliance to accelerate growth

Managed Care delivers high-interest articles and features developed through original research and writing. Its editorial mission is to advise managed markets physicians, pharmacists, and executives on the integration of the business and medical aspects of the rapidly changing managed care market. A strict fact-checking and peer-review process assures the accuracy and relevance of editorial content.