Decision Point is a member experience management company that brings holistic predictive
analytics to everyday health plan decision-making. Our 360 Engagement Platform empowers
health plans to understand and predict every facet of a member’s health experience, enabling
effective targeting and impactful, holistic interventions. Decision Point aims to change the
fundamentals of healthcare decision-making by predicting and acting on the entire member
health experience, and delivering sustained improvements in outcomes across quality,
utilization, satisfaction and retention domains. For more information about Decision Point,
please visit www.decisionpointhealth.com.
Zelus is a trusted advisor to healthcare payers, insurance brokerage firms, and governmental
agencies. Zelus delivers customized solutions--for operations, technical implementations, and the
talent development area--that rely on performance thinking to drive business outcomes. As
market dynamics change, Zelus remains committed to delivering results that are better for the
consumer AND client. Our PACE program is a groundbreaking new way to ready your contact
center to deliver an exceptional customer experience!
RRD Healthcare works with Medicare plans to communicate more effectively with their prospects
and members. On behalf of our Medicare clients we procure lists, provide data segmentation and
modeling along with Age-In and AEP direct mail. We also execute broker programs including sales
kits, meetings in a box and promotional items. We are committed to keeping you compliant,
delivering operational efficiency and driving cost savings. For more information and case studies
on how we have helped other Medicare plans, please visit www.rrdonnelley.com/healthcare
TruHearing works with 60 health plans, exclusively managing the hearing aid benefit for
35—including 13 Blues plans. We’re proud of our 100% partner retention. Our customers love
the high quality service they receive with 90% reporting an improved opinion of their health
plan. We offer hearing aid benefit programs that can be customized to your plan’s needs,
supported by a network of 5,000 hearing healthcare professionals. To learn more, contact Eddie
Maria, VP of Sales, [email protected]
NationsHearing is a hearing healthcare company that provides a comprehensive and cost-
effective hearing aid and hearing services solution. By focusing on a technology-driven,
outcomes-based approach for patients, health plans, partners and providers, we aim to improve
the overall health of customers using hearing aids. We work with leading organizations of all
types and provide customized solutions. To learn more,
please visit www.nationshearing.com.
Ameridial is a U.S. based leading provider of healthcare call center support services.
Our healthcare call center specializations include: benefit explanation; claims adjudication;
Member/Provider service and support; Medicare Part-D; New Member Services; Open Enrollment
Support; Pharmacy Help Desk; Provider locator services; and sales.
We hold compliance to guidelines for HIPAA; HITECH; FISMA; IRS; and are PCI and SSAE-16Type II
Certified. Ameridial has commenced on HITRUST Certification projecting complete accreditation in
We welcome the opportunity to support your Members and Providers while assisting you in
saving money by exceeding mandated service levels.