Supporting Organizations

Over The Counter Health Solutions (OTCHS) by CVS Health help consumers connect with their supplemental benefits, lower the cost of care and drive value for health plans and their members. With various products available, including our newly launched Flex Card which consolidates multiple benefit needs across a broad spectrum of services like healthy foods, dental, vision and hearing services, home health care, transportation, and more, OTCHS by CVS Health is able to customize a program to satisfy any plan’s need.

ProspHire is a national management consulting firm exclusively dedicated to healthcare.
Specializing
in project delivery and execution, we partner with healthcare organizations to streamline
processes,
optimize operations and implement transformative initiatives.
Our Medicare Stars experts seek to become an extension of your team, dedicated to helping
you
shine brighter in the Stars Program now and into the future. We will develop customized
strategies
to elevate your Star ratings that can lead to sustainable long-term 4.0+ performance. We are
here
to support your organization and partner with you to tackle your most pressing
challenges.
Reach out to Stars Performance Leader Andrew Bell or visit our website to learn more.
www.prosphire.com

Founded in 2003, ATTAC Consulting Group (ACG) has been recognized as a premier national consulting and auditing firm serving insurers, managed care and provider organizations on issues related to Medicare Advantage, Part D, Medicaid, Duals Programs, ACOs and Health Exchange products. ACG specializes in regulatory compliance, auditing, operations and business process, along with medical and pharmacy management. ACG also provides Network Development for nationwide builds and support to maintain the accuracy of your provider data. ACG has delivered solutions and provided support for many of the nation’s top 10 insurers, along with Blue’s organizations, regional health plans, special-needs organizations, specialty insurers, health systems, ACOs, drug plans and the regulatory agencies that oversee the industry. At ACG, we’re passionate about our industry and passionate about getting it right. We’re proud of our reputation among industry leaders to perform detailed operational analyses and to design and deliver rock-solid end- to-end solutions. Our clients count on ACG to provide expert regulatory advice, to implement robust compliance solutions and to perform efficient, expert auditing. Our medical and pharmacy groups are guiding organizations in adoption of new models to manage care in a cost-effective way.

Freshpaint’s Healthcare Privacy Platform enables healthcare payers to securely manage member data while adhering to evolving privacy regulations like HIPAA. By replacing non-compliant tracking technologies, Freshpaint ensures that sensitive health information is protected across analytics, advertising, and digital engagement tools. This allows healthcare payers to enhance member outreach and engagement while maintaining the highest standards of privacy and compliance.

Sword Health is on a mission to free 2 billion people from pain by pioneering the delivery of world class AI Care. Sword has developed the world’s first platform to predict, prevent, and treat pain and pelvic health conditions. Combining Sword's AI technology with the expertise of our clinical teams, the Sword platform makes high-quality care available anywhere anytime.Visit www.swordhealth.com for more information.

Bloom is a third-party insurance services provider that partners with Medicare health plans to deliver High Value Enrollment and Engagement for people with Medicare. Founded in 2007, Bloom has partnered with national and regional payers to implement solutions for every step of the member journey, from telesales and quote & enroll to health activation outreach. Supported by its Ascend technology platform, Bloom produces closer connections and better outcomes for Medicare beneficiaries and health plan stakeholders. To learn more, visit www.BloomThrives.com.

Exhibitors

Audicus is a leading Tele-audiology solution for health plans and payors. Over the past 12 years we have pioneered the process of remotely testing for hearing loss, customizing hearing aids and providing telecare support - all at a fraction of the cost, time and complexity of traditional network models.

Axion Contact has been providing healthcare services for more than 40 years. Our
organization is
known for providing high quality interactive services, with specific regards to brand,
performance,
experience, compliance, and quality. We provide member engagement solutions with our staff
of
over 800 US Based agents and clinicians, helping close gaps in care, disease management,
HRA’s,
managed care programs, Stars, HEDIS, HOS and CAPS improvement measures. Our goal is to
improve your member’s wellness, lower costs, and help you solve your business problems.
YOUR
SUCCESS IS OUR CALLING

Founded in 2005, Medical Guardian is a leading provider of innovative health solutions for aging adults, serving 600,000+ active members across the United States. The company offers a comprehensive suite of connected-care medical alert systems, including Personal Emergency Response Systems (PERS), Remote Patient Monitoring (RPM), and Engagement Services, empowering older adults to live a life without limits and age safely at home. With a 93% customer satisfaction rate and a 4.7+ star rating on Google Reviews, Medical Guardian achieves an 83 Net Promoter Score, reflecting its commitment to excellence. Named Top Medical Alert Device in 2023 by the New York Times Wirecutter and Forbes Health, Medical Guardian continues to set the industry standard. For more information about Medical Guardian’s health care solutions, please visit: www.medicalguardian.com/healthcare

Insurance Science DM is a leader in scientifically data driven marketing, including lead generation, turnkey direct marketing, predictive analytics, and omni-channel campaigns. We help clients acquire new customers and optimize marketing and risk metrics to maximize profitability. We have 30+ years of industry experience in leveraging data science and risk metrics to take your marketing to the next level.

Birdsong Hearing Benefits™ LLC, is a hearing benefits manager that views hearing care as
total care.
We provide hearing benefits to Health Plans, Employers and Unions. Products include benefits
for
Medicare Advantage and Commercial lines of business. Through listening to health plans and
groups, Birdsong has designed and built its products and services focused on you and your
member’s experience. Birdsong delivers a whole health focus that helps plans and groups
differentiate themselves from their competition. We provide superior quality of hearing care
by
being a provider partner of choice to a nationwide hearing care network of providers.
Through
partnering with Birdsong, a plan or group can gain valuable insights through Birdsong’s rich
Hearing
Health Intelligence Platform. Are you ready to hear more? Stop by our booth or go to
BirdsongHearing.com. We would love to discuss how we can help you achieve your hearing
benefit
goals.

TransPerfect specializes in delivering end-to-end solutions for health plans and their affiliates. Our
services include rapid same-day creation, translation and remediation of critical member materials
such as EOB’s, UM letters, appeals and grievance documents as well as staffing services to assist
with the creation of all annual enrollment materials. This includes helping plans to create and file
materials like Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) documentation on
time in any language or accessible format including braille, audio, or large print.
Beyond technology and staffing services for member materials, TransPerfect provides an extensive
range of contact center solutions. These included dedicated agent (BPO) support for inbound,
outbound and QA campaigns in English and over 200 languages. This also includes on demand over-
the-phone interpretation, proficiency testing, and quality assurance analysis to enhance call center
operations.
TransPerfect offers innovative, customized solutions for health plans and their partners, covering
everything from written documentation to call center support. Our services are designed to
enhance the member experience while ensuring seamless compliance with CMS regulations.